Back to service locations in New South Wales

NDIS Disability Support Provider in Parramatta

Name: Help at Hand Support
Address: Parramatta, NSW, AU
Telephone: 02 9072 1222
Rating: 5.0

Help at Hand Support is a registered NDIS provider offering tailored, reliable services to participants living in Parramatta and surrounding areas.

Our support is practical, flexible, and designed to help you live with more confidence, independence, and community connection.

Parramatta is a key hub in Western Sydney, offering direct access to transport, allied health services, shopping precincts, and hospitals.

Our team is familiar with the area and provides support that seamlessly integrates into your daily life.

We support participants in Parramatta, Harris Park, North Parramatta, Westmead, Granville, Northmead, Rosehill and Merrylands.

“The right support doesn’t just help you get through the day. It helps you build the life you want—your way.”

02 9072 1222

Email us

Our NDIS Services Available in Parramatta

Help at Hand Support delivers seven core NDIS services in Parramatta, each focused on improving your independence, safety, confidence, and quality of life.

All services are offered by qualified, NDIS-screened professionals and tailored to your daily routine, goals, and support needs.

Personal Care

Personal care helps you stay clean, comfortable, and safe in your own home. We assist with bathing, grooming, toileting, mobility, and dressing.

This support increases your ability to manage your own routine and reduces the physical burden on family members or informal carers.

Community Access

Community access support helps you participate in daily activities outside the home.

We assist with transport, escorting you to appointments, social programs, shops, or personal errands.

This service fosters social confidence, promotes routine, and enhances mental well-being through meaningful connections.

Complex Care 24/7

Complex care provides intensive, round-the-clock support for participants with complex physical or behavioural needs.

We manage medication, PEG feeding, seizure support, pressure care, and overnight supervision.

This ensures you receive safe, continuous care in your own home, reducing emergency incidents and hospital admissions.

Allied Health Coordination

Allied health coordination connects you with local NDIS-approved therapists, including occupational therapists (OTs), physiotherapists, psychologists, and speech pathologists.

We handle bookings, referrals, reports, and follow-ups. This service enhances therapy consistency, facilitates outcome tracking, and saves you time.

Plan Management

Plan management takes the stress out of managing your NDIS funds. We pay provider invoices, track budgets, and send you monthly statements.

This provides you with complete visibility and accountability, eliminating the need to manage NDIS paperwork or navigate the portal.

Support Coordination

Support coordination helps you understand, implement, and optimise your NDIS plan.

We connect you to the right providers, explain your budget, and help you plan around changes or reviews.

This builds your capacity to self-manage and ensures your support aligns with your goals.

SIL Accommodation

Supported Independent Living offers a stable home environment for individuals who require ongoing support.

Homes are staffed, accessible, and conveniently located near healthcare facilities, shops, and community services.

This setup supports routine, skill-building, and long-term independence in a safe, shared setting.

All services are person-centred, flexible, and tailored to help you live the life you want—with the support that fits your needs.

Why Choose Help at Hand Support in Parramatta?

Participants in Parramatta choose Help at Hand Support because we solve real problems that many people experience with other NDIS providers.

From inconsistent staffing to lengthy response times and complex service agreements, we understand the frustrations, and we design our services to eliminate them.

Inconsistent Carers Cause Stress. We Prioritise Continuity.

Many participants feel anxious when new support workers show up unannounced or rotate too frequently.

This disrupts routines, breaks trust, and reduces the quality of care. At Help at Hand Support, we match you with a regular, consistent worker based on your needs, language preferences, and personality fit.

Delayed Communication Creates Confusion. We Respond Within 24 Hours.

Participants often struggle to get clear answers from providers. Missed calls, unanswered emails, and vague responses delay service delivery.

Our Parramatta team offers direct access to a care coordinator who promptly answers your questions, returns your calls, and provides timely updates.

Generic Services Miss the Mark. We Personalise Every Support.

Larger providers sometimes use standardised support templates that don’t reflect the participant’s real needs.

This leads to support that feels impersonal or ineffective. We start every new participant relationship with a personalised service plan built around your goals, your environment, and your communication style.