Dementia care is specialised support that helps people manage memory loss, confusion, and changes in behaviour while staying safely at home.

This type of care is structured to reduce anxiety, build confidence, and support independence.

It encompasses a range of services, from personal assistance to cognitive stimulation, helping older adults feel more grounded and secure in their daily environment.

Dementia care supports daily routines, safety, and emotional well-being for older adults with memory loss.

Services are delivered at home and tailored to the person’s needs and stage of dementia.

We provide several services under dementia care as listed below.

• Personal Care – Help with dressing, bathing, grooming, and hygiene.
• Routine Support – Structured daily activities to reduce confusion.
• Companionship – Calm interaction to ease agitation and loneliness.
• Meal Assistance – Help with food prep, eating, and nutrition monitoring.
• Medication Reminders – Prompts to ensure correct timing and dosage.
• Safety Monitoring – Fall prevention, mobility support, and in-home safety checks.
• Family Updates – Regular communication and care coordination.
• Carer Respite – Flexible options so family members can take a break.

Our dementia care services are designed for older adults with memory loss and the families who support them.

There are no waitlists or complex assessments; care starts when you need it.

Dementia care is suitable for:

• Older adults with Alzheimer’s or related conditions need daily support
• Seniors with confusion, agitation, or cognitive changes who need supervision
• Families seeking respite from full-time caregiving duties
• People living alone who require emotional reassurance and routine monitoring
• Anyone waiting for a Home Care Package but needing help now

Families choose us for consistent, calm, and experienced support that truly understands dementia.

We take time to understand each person’s story, habits, and comfort zones. Our approach blends empathy with evidence-based care techniques to maintain quality of life for as long as possible.

The top 5 reasons people choose us are as listed below.

1. Trained Carers – Support workers experienced in dementia-specific care
2. Familiar Faces – Consistency in carers to reduce confusion and build trust
3. Home-Based Care – Services delivered in a safe and familiar environment
4. Flexible Scheduling – Hourly, overnight, or live-in options available
5. Private or Funded Access – Book through your Home Care Package or pay privately

What is personal care support?

Personal care support provides hands-on assistance with daily hygiene, grooming, dressing, and mobility, enabling you to live safely and independently at home.

Who provides the care?

Qualified and vetted support workers provide the care, with background checks, insurance, and relevant training in personal support.

When is personal care available?

Personal care is available mornings, afternoons, evenings, and overnight, depending on your needs and support plan.

Can I choose who provides my care?

Yes, you can request a support worker who matches your personal, cultural, or communication preferences.

Is personal care available every day?

Yes, personal care can be delivered seven days a week, including weekends and public holidays.

Can I change my care plan later?

Yes, your care plan is flexible and can be adjusted at any time based on your feedback or changing needs.

Do I need NDIS funding to access support?

No, personal care support is also available to private clients and people funded through aged care or other programs.

If you’re transitioning from a hospital or starting a new NDIS plan, Help at Hand Support can coordinate your care from day one.

Visit our Hospital Discharge Support page to learn how we help you settle back into your routine safely and comfortably.