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NDIS Disability Support Provider in Randwick

Name: Help at Hand Support
Address: Randwick, NSW, AU
Telephone: 02 9072 1222
Rating: 5.0

Help at Hand Support is an NDIS registered provider offering tailored disability services to participants in Randwick and nearby suburbs, including Coogee, Maroubra, Kingsford, Kensington, and Clovelly. Our experienced team in Kings Park, NSW, delivers support that respects your routine, culture, and goals.

We believe that quality disability support should do more than meet needs. It should build confidence, strengthen independence, and support your role in the community. Whether it’s personal care at home or access to services around Randwick, we offer dependable and respectful care from trained professionals.

Every service we provide starts with listening, because real care begins with understanding.

Our goal is to help you stay connected to the places, people, and activities that matter most. We walk beside you to make daily living safer, simpler, and more empowering.

02 9072 1222

Email us

What Services Do We Provide in Randwick?

Help at Hand Support provides a complete range of NDIS-funded disability services in Randwick. Each service is shaped around the participant’s unique support needs, life goals, and cultural background. We prioritise consistency, dignity, and flexibility in every interaction.

Personal Care Services

We assist with essential daily routines that support health, comfort, and confidence:

Showering, dressing, toileting, and grooming
Medication prompts and mobility support
Meal preparation and household hygiene tasks

Community Access in Randwick

Our team supports participation in Randwick’s social and public spaces:

Visiting cafes, libraries, parks, or events
Attending medical or therapy appointments
Using public transport or community transport safely

24 Hour Complex Care

We provide safe, high-level care for participants with complex health needs:

PEG feeding, continence care, and catheter management
Hoist transfers and pressure area care
Overnight and emergency support with trained staff

High Intensity Support

We provide skilled support for participants with complex or higher support needs:

Following individual NDIS plans and care requirements
Supporting complex daily routines and personal care needs
Delivering safe, consistent and person-centred assistance

Plan Management

We manage the financial side of your NDIS plan on your behalf:

Paying provider invoices and tracking spending
Generating monthly reports and helping you understand budgets
Ensuring NDIA compliance and transparency

Allied Health Coordination

We assist with organising your therapy and clinical supports:

Scheduling and managing appointments with therapists
Sharing relevant updates with support workers
Coordinating reports for NDIS plan reviews

Who We Work With in Randwick

Help at Hand Support delivers NDIS services to participants across all ages and support levels. Our approach is tailored to meet individual needs, cultural values, and living situations.

Listed below are the groups we commonly support in Randwick.

Children, teenagers, and adults with physical or intellectual disabilities
People living with psychosocial or mental health conditions
Participants requiring high-intensity or complex medical care
Older Australians seeking support for daily living
Families and informal carers needing respite or ongoing coordination

We work closely with participants, support coordinators, and families to ensure every care plan meets both practical needs and personal goals. Each service is designed to offer stability, choice, and continuity.

Why Participants in Randwick Trust Help at Hand Support

Participants in Randwick choose Help at Hand Support because of our proven commitment to reliable, respectful, and goal-driven support. Our services are delivered by trained professionals who understand the importance of consistency, communication, and cultural safety.

We are a registered NDIS provider, which means all our services meet the national standards for quality and participant safeguarding. Our NSW-based team understands Randwick’s healthcare systems, local networks, and public infrastructure, making support delivery smoother and more responsive.

Participants benefit from:

Consistent support staff who build long-term trust and routine
24 hour availability for participants with high or complex needs
Multilingual team members to ensure cultural inclusion and comfort
Clear planning processes that keep you involved at every stage
Flexible scheduling that fits your routines, not the other way around
Technology-enabled tracking for transparent service delivery

We don’t rotate faces or shift responsibility — we show up with consistency and care that builds trust over time.

Whether the goal is greater independence, community access, or health stability, our team works in partnership with every participant to deliver lasting results.

Client Testimonials

    
 
 
       Posted on Google  
   
   Vesna Matijevic 
 
 
 
 Trustindex verifies that the original source of the review is Google. This is the third year that I have been dealing with Plan Managers Tarina, Milton and team from Hand At Support from Victoria and I am very happy with their professional and efficient service. Invoice are processed on time, and if there were any mistakes there were only my side. Thank you Tarina, Milton and team. You are the best and my client is very happy to have you as her Plan Manager. Thank you. Vesna 😊
  
 
      Posted on Google  
   
   Rita Al-Mourani 
 
 
 
 Trustindex verifies that the original source of the review is Google. Caring and compassionate staff.
  
 
      Posted on Google  
   
   Bee Tomo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic provider very caring
  
 
      Posted on Google  
   
   johney kalra 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently used the services of this company and was thoroughly impressed. Their staff is incredibly professional and reliable, ensuring everything was handled with care and precision. It’s clear they value their customers and take pride in delivering top-notch service. Highly recommended!
  
 
      Posted on Google  
   
   Naushadhi perera 
 
 
 
 Trustindex verifies that the original source of the review is Google. An exceptional place to work. Incredible management. I highly recommend HAHS for anyone seeking NDIS services or looking to work in a supportive, rewarding environment.
  
 
      Posted on Google  
   
   Mir Ya 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent support provided. Would recommend
  
 
      Posted on Google  
   
   Bibin Antony 
 
 
 
 Trustindex verifies that the original source of the review is Google. A fantastic place to work. Proud to be a part of the HAHS Team. A multi culture work place.
  
 
      Posted on Google  
   
   Roxana Dalton 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am thrilled to have recently joined this exceptional team. The level of collaboration within the organisation is remarkable. With over 20years of experience in the health industry, I can confidently say that Help At Hand Support stands out as one of the best companies, I have had the privilege of working with. The culture of respect, starting with management and extending throughout the team, creates a positive and supportive work environment. HAHS genuinely care about the wellbeing and success of NDIS participants.
  
 
      Posted on Google  
   
   Tianxi Chen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great place to work! I absolutely love the vibrant environment here.
  
 
      Posted on Google  
   
   Ruchika bajaj 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome work ethics, love to be a part of HAHS team