Back to service locations in New South Wales

NDIS Disability Support Provider in Lane Cove

Name: Help at Hand Support
Address: Lane Cove, NSW, AU
Telephone: 02 9072 1222
Rating: 5.0

Help at Hand Support is a registered NDIS provider delivering reliable, goal-focused care to participants across Lane Cove, NSW. We are fully accredited by the NDIS Quality and Safeguards Commission, ensuring that all our services meet national standards of safety, accountability, and participant choice.

Our team works closely with participants, their families, and guardians to deliver consistent support tailored to individual needs and plans. We understand the structure of Lane Cove and its surrounding suburbs, enabling us to provide care that integrates seamlessly into daily life.

We support participants in Lane Cove, Lane Cove North, Riverview, Longueville and nearby areas—offering services that prioritise dignity, independence, and community access.

02 9072 1222

Email us

Services Offered in Lane Cove

Help at Hand Support offers seven core NDIS services tailored to meet the diverse needs of participants across Lane Cove.

Personal Care: Support workers assist with personal hygiene, toileting, grooming, mobility, and dressing. We provide care in-home, with respect for participant privacy and dignity. We regularly review plans to ensure they remain relevant.
Community Assistance: Participants receive support with attending appointments, accessing shops, using public transportation, or participating in social activities. Our team is familiar with Lane Cove’s road networks, bus routes, and facilities, which helps make each outing safe and purposeful.
Complex Care 24/7: We deliver high-level clinical care for participants with significant medical needs. Supports may include PEG feeding, catheter care, medication administration, or overnight supervision. Services are guided by registered nurses.
Allied Health Coordination: Our team arranges and coordinates sessions with therapists, including occupational therapists (OTs), speech pathologists, physiotherapists, and psychologists. We ensure all therapy aligns with the participant’s NDIS plan and track progress.
Plan Management: We manage budgets, pay invoices, and monitor spending for all registered providers. We send monthly reports to participants or guardians for transparency. This service has no out-of-pocket costs.
High Intensity Support: We provide skilled assistance for participants with complex or higher support needs, following their NDIS plan, daily routines and individual care requirements.
SIL Accommodation: We offer Supported Independent Living placements for participants who require 24/7 assistance in shared homes. We select locations for proximity to medical services, shopping areas, and community hubs.

All services are NDIS-approved and delivered by trained, screened staff based locally in the Lane Cove area.

Why Choose Help at Hand Support in Lane Cove?

Help at Hand Support delivers care that reflects the needs of Lane Cove residents, calm, consistent, and community-based. Our staff understand local amenities, transport networks, and neighbourhood structure. This results in punctual, efficient support with minimal disruption.

We focus on continuity. Participants are matched with a consistent carer wherever possible. Trust builds naturally through routine, familiarity, and open communication. All support workers meet NDIS Worker Screening standards and receive ongoing training.

We move quickly. Lane Cove assessments are completed within 48 hours, and services typically start within 7 days. Transfers from other providers are handled without service gaps.

The key service strengths are listed below.

Local knowledge improves care delivery and scheduling reliability.
Fast onboarding allows participants to access support within one week.
NDIS-qualified staff ensure every service meets compliance and safety standards.
Participant-first matching provides carers aligned with personal preferences.
Transparent communication keeps families and participants informed at every step.

Participants rely on us for care that is both structured and responsive, grounded in local understanding and delivered with consistency.

Getting Started with Help at Hand in Lane Cove

Starting services with Help at Hand Support is simple. Participants or family members can contact us by calling us at 02 9072 1222 or filling out the online contact form. Our team responds within 24 hours to initiate the intake process and align care with your NDIS goals.

We coordinate quickly, match the right support worker, and confirm start dates based on availability and participant needs.

Client Testimonials

    
 
 
       Posted on Google  
   
   Vesna Matijevic 
 
 
 
 Trustindex verifies that the original source of the review is Google. This is the third year that I have been dealing with Plan Managers Tarina, Milton and team from Hand At Support from Victoria and I am very happy with their professional and efficient service. Invoice are processed on time, and if there were any mistakes there were only my side. Thank you Tarina, Milton and team. You are the best and my client is very happy to have you as her Plan Manager. Thank you. Vesna 😊
  
 
      Posted on Google  
   
   Rita Al-Mourani 
 
 
 
 Trustindex verifies that the original source of the review is Google. Caring and compassionate staff.
  
 
      Posted on Google  
   
   Bee Tomo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic provider very caring
  
 
      Posted on Google  
   
   johney kalra 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently used the services of this company and was thoroughly impressed. Their staff is incredibly professional and reliable, ensuring everything was handled with care and precision. It’s clear they value their customers and take pride in delivering top-notch service. Highly recommended!
  
 
      Posted on Google  
   
   Naushadhi perera 
 
 
 
 Trustindex verifies that the original source of the review is Google. An exceptional place to work. Incredible management. I highly recommend HAHS for anyone seeking NDIS services or looking to work in a supportive, rewarding environment.
  
 
      Posted on Google  
   
   Mir Ya 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent support provided. Would recommend
  
 
      Posted on Google  
   
   Bibin Antony 
 
 
 
 Trustindex verifies that the original source of the review is Google. A fantastic place to work. Proud to be a part of the HAHS Team. A multi culture work place.
  
 
      Posted on Google  
   
   Roxana Dalton 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am thrilled to have recently joined this exceptional team. The level of collaboration within the organisation is remarkable. With over 20years of experience in the health industry, I can confidently say that Help At Hand Support stands out as one of the best companies, I have had the privilege of working with. The culture of respect, starting with management and extending throughout the team, creates a positive and supportive work environment. HAHS genuinely care about the wellbeing and success of NDIS participants.
  
 
      Posted on Google  
   
   Tianxi Chen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great place to work! I absolutely love the vibrant environment here.
  
 
      Posted on Google  
   
   Ruchika bajaj 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome work ethics, love to be a part of HAHS team