At Help at Hand Support Services, we understand the importance of tailoring care services that respects and celebrates the diverse cultural backgrounds of participants and staff. We aim to provide compassionate support to empower you to live an independent life. If you are more comfortable receiving support from someone who speaks Vietnamese and understands the customs, our team of support workers from Vietnamese culture can offer you that option.

What do our Support Workers provide?

Help at Hand Support Services is committed to honoring cultural diversity through personalized care. By integrating Vietnamese cultural understanding into our support services, we aim to provide a compassionate and respectful environment where participants feel seen, heard, and valued. Our approach ensures participants feel respected, understood, and connected to their cultural identity.

  • Language Support: To build an environment where you will be comfortable conversing in the native language, our assigned Vietnamese-speaking support workers can deliver supports with clear communication and understanding.

  • Cultural Understanding: Our Vietnamese support workers themselves deeply understand the cultural background customs and values, ensuring respectful and personalized interactions.

  • Community Engagement: Encourages continuous participation in organised cultural events & involvement with local Vietnamese community groups, to foster your connection to Vietnamese heritage.

  • Emotional Support: Providing culturally aligned emotional and psychological support tailored to your unique experiences.

  • Responsive Care: The team appreciates and welcomes feedback from participants, facilitating family participation in care activities to adapt and improve the quality of our care services to you.

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We have Staff Capacity

Here is our shortlist of Vietnamese support workers who have the capacity to assist you:

Name Gender Area State Profile
Hanh F South-Western Suburbs VIC Click here for profile
Jimmy M South-Eastern Suburbs VIC Available on request
Trang F Eastern Suburbs VIC Available on request
Vivan F Melbourne Suburbs VIC Available on request

You can also refer to our full list of support workers with capacity for more options.

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Get in Touch with Our Care Experts

Discover more about Home Care Packages, NDIS support options, and personalized care solutions tailored to your needs.

At Help at Hand Support, we’re here to listen, guide, and provide the best care options for you or your loved one. Share your details with us, and our dedicated team will be in touch to support you every step of the way.

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