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NDIS Disability Support Provider in Mona Vale

Name: Help at Hand Support
Address: Mona Vale, NSW, AU
Telephone: 02 9072 1222
Rating: 5.0

Help at Hand Support is a registered NDIS provider delivering personalised, consistent support to participants across Mona Vale and the Northern Beaches. Our team is local, experienced, and focused on helping you live safely, independently, and with confidence at home and in the community.

We understand that living in Mona Vale means more than just care tasks. It’s about having the freedom to enjoy your day, whether that’s a walk at Winnererremy Bay, a coffee near Pittwater Road, or making it to your appointments on time. That’s why our support is flexible, responsive, and built around you.

With us, your NDIS plan turns into real-life outcomes: more independence, less stress, and support that shows up—on time, every time.

02 9072 1222

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How We Support You in Mona Vale

We offer 7 essential NDIS services. Each one is designed to be flexible and outcome-driven, so you can live confidently and focus on what matters.

Personal Care: We support with showering, toileting, dressing, grooming and mobility, always with respect for your independence and comfort.
Community Assistance: Whether it’s shopping at Mona Vale Village, a beach walk, or your physio session in Narrabeen, we’ll be with you, on time and prepared.
Complex Care 24/7: For high care needs, such as medication management, PEG feeding, pressure area care, or seizure monitoring, we deliver qualified support, day or night.
Allied Health Coordination: We connect you with trusted local therapists and manage bookings, follow-ups, and NDIS alignment, saving you time and stress.
Plan Management: We track your NDIS funds, pay your providers, and send you monthly statements, so you stay in control without the administrative burden.
Support Coordination: We help you understand your plan, connect with the right providers, and stay informed about changes or reviews.
SIL Accommodation: Looking for a supported home? We offer 24/7 staffed SIL options in and around the Northern Beaches for those who need stable, independent living.

All services are fully NDIS-compliant and delivered by screened, experienced support staff.

Why People in Mona Vale Choose Help at Hand Support

Choosing the right NDIS provider isn’t just about ticking boxes. It’s about finding a team that understands your pace, respects your independence, and delivers care that works with your lifestyle, not against it.

Participants in Mona Vale choose Help at Hand Support because we combine local knowledge, personal consistency, and fast action with a calm, community-first approach.

1. Local insight leads to smoother support

We know Mona Vale. Our team understands the real-life context of support, like how school traffic near Pittwater Road can affect timing or why morning visits work best before Warriewood gets busy. This level of planning helps us arrive on time, every time, and reduces stress for participants and families.

2. We match carers based on compatibility

Stable carer relationships improve quality of life and reduce care disruption.

Unlike high-rotation agencies, we prioritise continuity. You’re matched with a regular support worker, someone who gets to know your preferences, communication style, and routine.

This fosters trust, alleviates anxiety, and promotes more meaningful outcomes.

3. Our approach

We respect the lifestyle of the Northern Beaches, calm, steady, and respectful. Our workers are trained to deliver support with low stress and high reliability.

We don’t rush. We communicate clearly. And we always put your comfort first.

4. We start support quickly and efficiently

Fast service onboarding with no unnecessary delays.

Your time matters. That’s why we complete intake assessments within 48 hours and begin most services within 7 days.

Whether it’s personal care or 24/7 complex support, you won’t be left waiting.

5. You stay in control of your plan

Transparent processes, responsive communication, and goal-focused care.

We don’t just show up, we keep you in the loop. From service schedules to budget tracking (through Plan Management), we make sure you understand what’s happening and why.

Your feedback helps us improve, and your goals shape how we deliver care.