Help at Hand Support is a registered NDIS provider delivering reliable, goal-focused care to participants across Lane Cove, NSW. We are fully accredited by the NDIS Quality and Safeguards Commission, ensuring that all our services meet national standards of safety, accountability, and participant choice.

Our team works closely with participants, their families, and guardians to deliver consistent support tailored to individual needs and plans. We understand the structure of Lane Cove and its surrounding suburbs, enabling us to provide care that integrates seamlessly into daily life.

We support participants in Lane Cove, Lane Cove North, Riverview, Longueville and nearby areas—offering services that prioritise dignity, independence, and community access.

Help at Hand Support offers seven core NDIS services tailored to meet the diverse needs of participants across Lane Cove.

1. Personal Care: Support workers assist with personal hygiene, toileting, grooming, mobility, and dressing. Care is provided in-home, with respect for participant privacy and dignity. Plans are regularly reviewed to ensure their relevance.
2. Community Assistance: Participants receive support with attending appointments, accessing shops, using public transportation, or participating in social activities. Our team is familiar with Lane Cove’s road networks, bus routes, and facilities, which helps make each outing safe and purposeful.
3. Complex Care 24/7: High-level clinical care is delivered for participants with significant medical needs. Supports may include PEG feeding, catheter care, medication administration, or overnight supervision. Services are guided by registered nurses.
4. Allied Health Coordination: Our team arranges and coordinates sessions with therapists, including occupational therapists (OTs), speech pathologists, physiotherapists, and psychologists. We ensure that all therapy aligns with the participant’s NDIS plan and is tracked for progress.
5. Plan Management: We manage budgets, pay invoices, and monitor spending for all registered providers. Monthly reports are sent to participants or guardians for transparency. No out-of-pocket costs apply for this service.
6. Support Coordination: We assist participants in understanding, implementing, and managing their NDIS plan. From provider connection to goal monitoring, our coordinators guide participants through each step with clarity and responsiveness.
7. SIL Accommodation: We offer Supported Independent Living placements for participants who require 24/7 assistance in shared homes. Locations are selected for proximity to medical services, shopping areas, and community hubs.

All services are NDIS-approved and delivered by trained, screened staff based locally in the Lane Cove area.