Help at Hand Support delivers person-centred NDIS services in Hurstville and surrounding suburbs. Our local team collaborates with participants from diverse backgrounds to enhance daily living, facilitate community engagement, and coordinate care in a manner that aligns with their goals and values.

Hurstville’s cultural diversity and urban structure require care providers who understand local needs. We assign support workers who speak the participant’s language, understand the environment, and respect individual routines.

Every service is guided by one objective: to build capability while delivering comfort, safety, and stability.

Help at Hand Support provides seven core NDIS services to participants in Hurstville. Each service meets a specific category within your plan, and every support action is tailored to the individual participant’s needs.

1. Personal Care

Personal care is delivered in-home and includes support with hygiene routines, grooming, dressing, and mobility.

Our team uses respectful, low-disruption methods that preserve dignity and foster routine stability.

Support workers follow consistent care plans to reduce anxiety and improve participant trust.

2. Community Assistance

Community assistance provides access to everyday settings, such as shops, banks, events, and appointments.

Participants receive reliable transport support and in-person guidance throughout the day.

Workers promote confidence in public settings, and familiarity with Hurstville’s roads and facilities ensures smooth logistics.

3. Complex care 24/7

Complex care 24/7 addresses high-support needs, including clinical tasks such as PEG feeding, medication prompting, or behaviour management.

Registered nurses provide oversight for critical conditions, while trained carers deliver overnight and emergency shifts.

This service is appropriate for participants with chronic illness, degenerative conditions, or dual diagnosis needs.

4. Allied Coordination

Allied health coordination links participants with occupational therapists, physiotherapists, speech pathologists, and psychologists.

Our coordinators manage referrals, track therapy progress, and ensure that allied services are integrated with NDIS goals to support seamless service delivery.

Communication between the therapist and participant is maintained to ensure consistent and adequate sessions.

5. Plan Management

Plan management handles the financial side of your NDIS plan. Our team processes invoices, tracks spending, and sends regular reports without charging participants.

All actions adhere to NDIS financial controls, providing participants and their families with transparency and peace of mind. You stay in control while we handle the administration.

6. Support coordination

Support coordination helps participants understand their NDIS plan and turn it into practical action.

Coordinators identify available services, connect the participant to reliable providers, and troubleshoot complex cases.

In Hurstville, our coordinators offer one-on-one sessions to break down your plan into manageable steps.

7. SIL accommodation

SIL accommodation offers supported housing for participants who require daily care in a shared or individual living arrangement.

These homes are staffed 24/7 and located near essential services such as medical centres, shops, and transport links.

We focus on establishing stable routines, promoting personal autonomy, and fostering social connection within the home.

Each of our services is designed with clear deliverables and accountability in mind. We document all care activities and report back to families, guardians, or support coordinators where appropriate. Our support model scales with participant needs, offering flexibility for short-term plans and consistency for long-term stability.