Welcome to Melton!

Our Melton Supported Independent Living (SIL) houses are ideal solution for your new home, especially if your goal is to become more independent and you are open to living with others in the home. Properties are currently available with immediate capacity. We are taking expressions of interest, and would love to hear from you about what it is that you want in your SIL home.

Find out more below and you can also contact us to request a tour.

What is there to love about our

Melton SIL homes?

These single-storey SIL properties are designed with Robust and High Physical support in mind. One home is able to house two participants with Onsite Overnight Assistance (OOA), as two separate residences under one roof.

Each residence comes with bedrooms for both the participant and your carer, with broad open space access to the living, dining and kitchen area. The properties also offers an attached garage with two parking spaces and the addition of a private, protected backyards.

Supports for you

Our Melton properties are designed to help you live your life with more independence. We will assist you to help build your independence with the support of HAHS Staff.

  • Supports available 24/7 from HAHS Staff
  • Private back yard
  • Open living spaces
  • Full Kitchen
  • Garage area

More about Melton

Melton is accessible by both bus and train, with the Ballarat V-Line train service connecting Melton to nearby suburbs.

In 2012, the Melton City Council launched a $15 billion initiative to establish the area as a major growth center for Victoria. This strategy includes developing 32,000 homes for 90,000 people by 2030 and attracting $6 billion in business investment.

With a population exceeding 180,000 and ongoing construction activity, the council is well on its way to achieving these goals.

A $1 billion hospital will be built in Melton City and managed by Western Health. Initial planning is underway, and according to the City of Melton, the hospital will be located in Cobblebank. Construction is expected to begin in 2024 and be completed by 2029.

Tell me more about the supports I can receive in my SIL home?

Help at Hand Support services will work with you to provide you with a support plan that meets your NDIS goals and needs. We will do our best to help develop your skills to live more independently in your home. We have a team of experienced support workers who can assist you with a range of tasks such as:

  • Going out Shopping
  • Meal preparation assistance
  • Participation in the community
  • Personal care
  • Transport assistance
  • Household chores
  • Daily skills training and development
  • Attending Day Programs

What are the next steps?

There is a bit of journey to go through for SIL

  1. Give us a call to speak to the team on 1300 822 190
  2. Meet with a Care Coordinator in person or online to understand and discuss your needs
  3. We will then work with you and your support coordinator to work out your needs and create a Roster of Care
  4. We submit your Roster of Care to the NDIA for approval
  5. We then complete documentation and agreements
  6. Move into your new home and receive services to live independently

Frequently asked questions

The best place to start is to contact your NDIS planner or Local Area Coordinator to ask if you are suitable for Supported Independent Living.
The NDIS basis for receiving SIL Funding is based on your suitability vs eligibility. This means that the NDIS looks at your goals, aspirations, current living arrangement, independent skills, what kind of supports are needed to achieve your goals, support information that you provide, reports and assessments, other potential housing arrangements and what help is reasonable and necessary for you to receive.

SDA or Specialist Disability Accommodation is a range of housing that is designed for people who want to live independently and may have extreme functional impairment or very high support needs.

SDA properties have accessible features to help residents live more independently and allow Help at Hand Support Services to provide improved and safer support. To learn more click here.

SIL or Supported Independent Living is the support that Help at Hand Support Services provides to you, to help you with your daily needs whilst living at an SDA or at your property.

SIL funding covers the cost of support staff wages, to allow for quality supports and some other supports. You can split these costs with any house mates that have similar needs but this is worked out at the initial point.

The funding amount you have been approved for will depend on the quote provided by Help at Hand Support Services. This quote is based on your care needs, as well as potentially the care of any other residents in your SIL home.

There are a number of items that SIL funding does not cover and it is important for you to be aware of these.

      • Everyday expenses
      • Holidays
      • Care in a hospital
      • Activities outside the house such as transport, shopping etc
      • SDA related costs (this is the responsibility of the SDA provider and part of the SDA Funding)

We understand that this can be a bit challenging and scary but we are here to help. We need to ask for some information to help us better understand your needs and goals to better assist you.

We may ask you to provide the following documents

      • Behavioural assessments or plans
      • Incident reports
      • Police reports
      • Risk assessments
      • Standardised assessments
      • Occupational therapy report and other allied health reports

Why pick Help at Hand Support as your Personal care assistance provider?

If you are looking for a disability support provider who really cares about you and wants to ensure that you are well looked after then Help at Hand Support Services is for you. We have experienced staff who are able to assist you with all of your personal care needs. Contact us today on 03 8699 8211 to organise a care appointment to discuss your needs.

It would also be great if your support co-ordinator can be present to ensure that we are all on the same page in regards to your care plan. We now offer these services via technology platforms such as zoom.

What other services do you provide?

We also provide other support services including cleaning, meal preparation, Community Assistance, Hospital Discharge, Supported Independent Living, Day Progams Allied Health and Plan Management. To learn more visit our services page.

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