Our Vacancies

We provide trusted care.

Find a home that matches your needs

At Help at Hand Support services, we support people with disability to have choice and control over where they call home. If you or someone you know or care for is looking to change their accommodation this page will help you find a suitable house. We have a list of our current vacancies in our accommodation options across Melbourne, Brisbane and Sydney.

Depending on each of the properties and your support needs you will be supported to participate in everyday activities such as cooking, cleaning, shopping, meal prep and planning, going out and/or staying in for the night. We start by getting to know you. When you tell us what is important to you and how you want to be supported we can work together to start planning on how to make that happen.

We have a range of accommodation options with vacancies to suit your needs. If we don’t have something you want, please click below and submit your expression of interest.

Get in touch if you can’t find something you like

Supported Independent Living (SIL)

What is Supported Independent Living?

Supported Independent Living is designed to help you live more independently. You are provided with supports that will help with daily tasks and activities to help improve your independence.

We are able to provide you with services in your home or in Specialist Disability Accommodation. We will work with you and your support coordinator to help work out what your needs are and ensure that they fit within your NDIS budget.

Frequently asked questions

The best place to start is to contact your NDIS planner or Local Area Coordinator to ask if you are suitable for Supported Independent Living.
The NDIS basis for receiving SIL Funding is based on your suitability vs eligibility. This means that the NDIS looks at your goals, aspirations, current living arrangement, independent skills, what kind of supports are needed to achieve your goals, support information that you provide, reports and assessments, other potential housing arrangements and what help is reasonable and necessary for you to receive.

SDA or Specialist Disability Accommodation is a range of housing that is designed for people who want to live independently and may have extreme functional impairment or very high support needs.

SDA properties have accessible features to help residents live more independently and allow Help at Hand Support Services to provide improved and safer support. To learn more click here.

SIL or Supported Independent Living is the support that Help at Hand Support Services provides to you, to help you with your daily needs whilst living at an SDA or at your property.

SIL funding covers the cost of support staff wages, to allow for quality supports and some other supports. You can split these costs with any house mates that have similar needs but this is worked out at the initial point.

The funding amount you have been approved for will depend on the quote provided by Help at Hand Support Services. This quote is based on your care needs, as well as potentially the care of any other residents in your SIL home.

There are a number of items that SIL funding does not cover and it is important for you to be aware of these.

      • Everyday expenses
      • Holidays
      • Care in a hospital
      • Activities outside the house such as transport, shopping etc
      • SDA related costs (this is the responsibility of the SDA provider and part of the SDA Funding)

We understand that this can be a bit challenging and scary but we are here to help. We need to ask for some information to help us better understand your needs and goals to better assist you.

We may ask you to provide the following documents

      • Behavioural assessments or plans
      • Incident reports
      • Police reports
      • Risk assessments
      • Standardised assessments
      • Occupational therapy report and other allied health reports

Why pick Help at Hand Support as your Personal care assistance provider?

If you are looking for a disability support provider who really cares about you and wants to ensure that you are well looked after then Help at Hand Support Services is for you. We have experienced staff who are able to assist you with all of your personal care needs. Contact us today on 03 8699 8211 to organise a care appointment to discuss your needs.

It would also be great if your support co-ordinator can be present to ensure that we are all on the same page in regards to your care plan. We now offer these services via technology platforms such as zoom.

What other services do you provide?

We also provide other support services including cleaning, meal preparation, transport, and home maintenance. To learn more visit our services page.

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