What is Plan Management?

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Let us break it down

How does it all work?

NDIS or National Disability Insurance Scheme provides Australians who have a disability with funding to provide supports for them. Participants must apply for funding via the NDIS. How to apply for the NDIS? Click here. Once you have been approved by the NDIS, they will provide you with an NDIS plan which will breakdown not only how much funding they have provided you with but also how much each category of support is funded money-wise.

Who pays for all of these supports?

Plan Management is one of the three ways that you can have your NDIS supports paid for. You can learn more about the three ways of having your funding paid for here. Now it may seem a bit daunting at first as to what it all means but that is why you should ask plenty of questions at your planning meeting. It is also important to note that you will not be given plan management without asking for it. It is important that if you decide plan management is for you that you request it at your planning meeting or ask your local area coordinator or support coordinator to have your NDIS plan, plan managed.

What does a plan manager do?

A plan manager works with you to ensure that your invoices are paid and provider updates on how your are tracking with your spending against your budget. You should provide your NDIS plan to your plan manager as soon as possible to ensure that the categories are setup correctly.

Help at Hand Support Services (HAHS) uses technology to help assist you to ensure that your providers are paid and that you are able to keep a track of your support spending against your NDIS budget.

What is your responsibility? Ensure that you do not over spend and respond promptly to provider requests. At the same time it is important that you ensure that you maximise your NDIS Budget as it does not roll over. This means that if you have left over funding it does not roll into the next plan.

Why choose HAHS plan management?

Smart Tech

We use tech to make life easier for you

Tailored Solutions

We provide tailored solutions for you


We are experienced in providing NDIS services

Done Right

We ensure that we deliver on great service

Benefits of Plan management

Handy information for you

How do I become plan managed?

Why Choose us?

Switch today to Help at Hand Support

Helping you make the most out of your NDIS Plan

Help at Hand Support is your NDIS provider for your plan management.

We bring together a range of experience, technology and passion to help you.

We are here to make life simpler for you.

Sarah’s story

Sarah was previously NDIA managed and she found it difficult to find providers that were able to meet her needs. She spoke with her support coordinator and together they discussed the different options available to Sarah.

Sarah decided that she wanted more choice and spoke to her Local Area Coordinator (LAC) about how she can switch to becoming Plan Managed. The LAC and Sarah had a good discussion, and as a result Sarah was switched to Plan Managed as part of her Plan Review.

Sarah was very pleased with the outcome as she now has more control and choice as to whom she could use.

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