At Help at Hand Support, we understand that when the time comes for you or your loved one to receive care, choosing the right support is crucial. We offer a wide range of private care services, tailored to meet your individual needs and preferences. Whether you’re funding care privately or utilizing Government Funded Packages, we are committed to providing exceptional in-home care that supports your independence and wellbeing.

Our private care services deliver a high standard of support, comparable to residential care, but with the comfort, privacy, and familiarity of home. With one-on-one attention from our professional carers, you’ll receive the personalized care that ensures dignity, respect, and safety. The flexibility of our services allows you to start and stop care as needed, adjust shifts, and only pay for the services you receive.

Every care journey is unique, and our team is here to help assess the right level of support for you. Our tailored care empowers you to continue living independently at home, with a level of attention that reflects the care and compassion typically provided by family members.

By opting for private care, you can avoid lengthy assessments or means testing required for Home Care Packages or residential care. Care can begin as quickly as 24 hours, ensuring timely support when you need it most. For those waiting for their Home Care Package to be assigned, private care offers an immediate solution, or can be used to “top-up” your existing package with additional hours.

At Help at Hand Support, we are dedicated to providing the highest quality of in-home care, giving you peace of mind and the flexibility to live life on your terms.

Personal Care Assistance is another disability support service that we provide at Help at Hand Support Services. We take great pride in knowing that all of our clients are looked after and kept safe and comfortable with the assistance of our caring and experienced staff.

We know that it is important that personal care support is personalised to your individual needs and delivered by trusted staff members. This is why we have policies and procedures to ensure the thorough vetting of all staff at Help at Hand Support services. We also ensure that staff have up to date police checks, working with children checks and relevant insurances to ensure that all of our clients are kept safe. This is an important reason why our clients select us and then continue to engage our services.

Our personal care assistance services are focused on helping you complete your daily personal activities effortlessly.

Daily personal activities that we can assist you with include but are not limited to:

• Helping you get out of bed
• Dressing
• Washing your face
• Brushing your teeth
• Showering
• Meal Preparation
• Shopping
• Catching public transport
• Taking Medication
• Daily routines

We want to ensure that our support services will provide you with confidence and wherever possible we will assist you to do activities on your own, just providing guidance to ensure that you can maintain as much independence as possible.

Looking for a support worker who can speak your language?

At Help at Hand Support, our workers come from many different backgrounds so we can provide support in your language. See our support worker languages.