Palliative Care

Comfort, dignity, and support during life-limiting illness or end-of-life care.

At Help at Hand Support, we deliver compassionate palliative care tailored to the physical, emotional, and spiritual needs of older individuals and their families.

Whether it’s managing pain, offering companionship, or helping with daily tasks, our experienced team ensures every person receives respectful care that honours their values and wishes.

“It’s not about adding days to life, but life to days.”

What Is Palliative Care?

Palliative care is personalised support for older people living with a serious or life-limiting illness.

It focuses on improving quality of life through comfort, symptom relief, and emotional support.

This includes managing pain, enhancing mobility, assisting with personal care, and providing guidance to both individuals and their loved ones.

What Support Services Are Included in Palliative Care?

Palliative care offers a range of practical and compassionate support services, including pain and symptom management, emotional support, personal hygiene assistance, respite care for caregivers, coordination with healthcare providers, and assistance with end-of-life planning.

The types of support we provide are as listed below.

  • Pain and Symptom Management – Medication monitoring, positioning, and comfort strategies.
  • Emotional and Spiritual Support – Gentle companionship, active listening, and guidance through difficult moments.
  • Personal Care – Assistance with bathing, dressing, toileting, and daily hygiene, provided with respect and gentleness.
  • Respite for Carers – Time-out and overnight care to support family caregivers.
  • Coordination with Health Providers – We liaise with GPs, nurses, and palliative care teams for integrated care.
  • End-of-Life Planning – Assistance with advanced care directives and final wishes.

Every care plan is tailored to your priorities, values, and needs.

Who Is Palliative Care For?

Palliative care is for older people facing serious, life-limiting illness who want to receive care at home or in a familiar setting.

It is especially suited to those who:

  • Are in the later stages of chronic illness
  • Prefer to avoid hospital admissions
  • Want care focused on comfort and quality of life
  • Need support for physical, emotional, or spiritual needs
  • Live alone or require caregiver relief

Why Choose Help at Hand Support?

Participants and families choose us because our care extends beyond clinical help—we provide comfort, continuity, and peace of mind.

Our top USPs for palliative care services are listed below.

  • Compassionate Approach – Sensitive care that respects each person’s journey.
  • Specialised Carers – Trained in aged care and end-of-life support.
  • Respect for Wishes – We honour personal values, cultural needs, and preferences.
  • Flexible Availability – Day, night, or weekend care, as needed.
  • Holistic Support – Emotional, physical, and spiritual comfort for individuals and families.

Frequently Asked Questions

What does palliative care include?

Palliative care includes pain relief, personal care, companionship, emotional support, and help with end-of-life planning.

Can palliative care be provided at home?

Yes, we offer home-based palliative care, allowing individuals to remain in familiar surroundings.

How is palliative care different from hospice?

Palliative care can be provided at any stage of illness, while hospice care is usually for those nearing the end of life.

Can I still see my GP or nurse while receiving your care?

Yes, we work closely alongside your healthcare providers to ensure coordinated care.

Can family members be involved in planning for palliative care?

Yes, we actively involve family members in care decisions to ensure the plan aligns with the person’s wishes and provides peace of mind to loved ones.

Is spiritual care part of your palliative care services?

Yes, we offer spiritual and emotional support based on your beliefs and values, whether through conversation, quiet companionship, or connecting with a chaplain.

How often can carers visit for palliative care?

Visit frequency depends on your care needs and preferences. We offer daily, overnight, and flexible scheduling options.

Can palliative care include overnight support?

Yes, we provide overnight palliative care to ensure comfort and assistance during the night, giving families much-needed rest and reassurance.

Personal Care Services

Palliative care often begins with personal care support, including bathing, grooming, and daily tasks that help maintain dignity and comfort.

If you or a loved one already receives Personal Care Services, we can extend that support into compassionate palliative care that honours your preferences and ensures continuity during a more delicate stage of life.

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