Respite Care
We provide trusted care

Your care your way
We can tailor a care plan for you, which includes matching you with a suitable support worker to meet your individual needs.
Dementia Care
At Help at Hand Support, we specialize in providing compassionate and tailored dementia care services designed to improve the quality of life for individuals living with dementia. Our services are available under the NDIS (National Disability Insurance Scheme) and aged care support, ensuring that your loved ones receive the care they deserve.
What Is Dementia Care?
Dementia care focuses on providing support to individuals diagnosed with dementia, including Alzheimer’s disease and other cognitive impairments. Our experienced team understands the unique challenges that come with dementia, such as memory loss, difficulty with daily activities, and changes in behavior. With a personalized approach, we create a safe, supportive, and respectful environment to promote independence and dignity.
Why Choose Help at Hand Support for Dementia Care?
- Tailored Support Plans: We provide customized care plans based on the specific needs of each client, ensuring that support is meaningful and effective.
- Experienced and Compassionate Staff: Our team of trained caregivers and support workers are skilled in dementia care, offering understanding and empathy every step of the way.
- Flexible NDIS and Aged Care Support: As an NDIS provider, we work closely with families and participants to ensure that our services align with individual goals and funding plans. We also provide aged care support to assist seniors with dementia in leading fulfilling lives.
- Holistic Approach: We focus on improving physical, emotional, and mental well-being, incorporating activities that stimulate cognitive function and promote a sense of purpose.
- Trusted and Reliable Care: Families choose Help at Hand Support because we are committed to delivering high-quality care that you can trust.
How Can We Help?
At Help at Hand Support, we offer a wide range of dementia care services, including:
- Personal Care Assistance: Support with bathing, grooming, dressing, and other daily activities.
- Home Care Services: Help with meal preparation, light housekeeping, and maintaining a safe home environment.
- Companionship and Social Support: Encouraging meaningful connections and reducing feelings of isolation.
- Respite Care: Providing temporary relief for family caregivers, giving them time to rest and recharge.
- Cognitive and Physical Activities: Engaging clients in tailored activities that stimulate the mind and body.
- Transportation Assistance: Helping clients get to appointments, social outings, or errands safely.
Personal care that is tailored for your need
Personal Care Assistance is another disability support service that we provide at Help at Hand Support Services. We take great pride in knowing that all of our clients are looked after and kept safe and comfortable with the assistance of our caring and experienced staff.
We know that it is important that personal care support is personalised to your individual needs and delivered by trusted staff members. This is why we have policies and procedures to ensure the thorough vetting of all staff at Help at Hand Support services. We also ensure that staff have up to date police checks, working with children checks and relevant insurances to ensure that all of our clients are kept safe. This is an important reason why our clients select us and then continue to engage our services.
Our personal care assistance services are focused on helping you complete your daily personal activities effortlessly.
Daily personal activities that we can assist you with include but are not limited to:
- Helping you get out of bed
- Dressing
- Washing your face
- Brushing your teeth
- Showering
- Meal Preparation
- Shopping
- Catching public transport
- Taking Medication
- Daily routines
We want to ensure that our support services will provide you with confidence and wherever possible we will assist you to do activities on your own, just providing guidance to ensure that you can maintain as much independence as possible.
Looking for a support worker who can speak your language?
At Help at Hand Support, our workers come from many different backgrounds so we can provide support in your language. See our support worker languages.
Can Help at Hand Support Staff come to my house?
Yes we can! Our Support team is able to come to help you with tasks and it would be our pleasure. We can assist with morning, even and even night times.
We can provide you with support workers from several hours per day to 24/7 care. We find it is a good idea to double check with your plan, support coordinator or local area coordinator to work out what supports you plan includes.
Why pick Help at Hand Support as your Personal care assistance provider?
If you are looking for a disability support provider who really cares about you and wants to ensure that you are well looked after then Help at Hand Support Services is for you. We have experienced staff who are able to assist you with all of your personal care needs. Contact us today on 03 8699 8211 to organise a care appointment to discuss your needs.
It would also be great if your support co-ordinator can be present to ensure that we are all on the same page in regards to your care plan. We now offer these services via technology platforms such as zoom.
What other services do you provide?
We also provide other support services including personal care, community assistance, complex care, allied health, plan management, support coordination, and SIL Accommodation. To learn more visit our services page.
OUR CLIENTS SAY

What sets us apart?
We believe that we are different from other service providers because of the following.
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