24 Hour Care
We provide trusted care

Your care your way
We can tailor a care plan for you, which includes matching you with a suitable support worker to meet your individual needs.
24-Hour Care by Help at Hand Support: Compassionate Care, Anytime, Anywhere
When it comes to providing your loved one with the highest level of care, there may be times when you need support around the clock. At Help at Hand Support, we offer comprehensive 24-hour care services to ensure that your loved one receives the care, attention, and comfort they need, whenever they need it. Our team of highly trained and compassionate caregivers are available at all hours to support individuals with a wide range of care needs, including those with chronic conditions, disabilities, advanced age, and terminal illnesses.
What is 24-Hour Care?
24-hour care means that a skilled caregiver is available to assist with daily tasks, medical needs, and emotional support throughout the entire day and night. Whether it’s personal care, medication management, help with mobility, or simply companionship, 24-hour care ensures that your loved one has continuous, reliable assistance, day and night.
24 hour care is ideal for individuals who need constant supervision or assistance due to their medical condition, cognitive impairment, or other factors that make it difficult to remain independent. It’s also an excellent choice for families who may not be able to provide the level of care needed themselves, but still want their loved one to remain in the comfort of their own home.
Why Choose Help at Hand Support for 24-Hour Care?
At Help at Hand Support, we understand that every person’s needs are unique, and we tailor our 24-hour care services to fit those individual needs. Our caregivers are experienced, reliable, and dedicated to providing the best care possible, with kindness and compassion. Here’s why families across Melbourne, Sydney, Brisbane, and Adelaide trust us with their 24-hour care needs:
- Personalized Care Plans: We work with you to develop a customized care plan that aligns with your loved one’s specific needs, preferences, and routines. This ensures they receive the most effective and comfortable care.
- Experienced Caregivers: Our team consists of highly trained and compassionate caregivers who specialize in various areas of care, including elderly care, dementia, palliative care, and post-hospital recovery. They are equipped to handle complex care situations and provide both medical and emotional support.
- Seamless Support: Whether your loved one requires ongoing assistance or occasional support during the day or night, we provide continuous care with no gaps. Our team is available 24/7, including evenings, weekends, and holidays, so your loved one will always have the help they need.
- Peace of Mind for Families: We know how difficult it can be to entrust the care of a loved one to others. That’s why we prioritize communication, transparency, and consistency in everything we do. You can rest assured that your loved one is receiving the highest level of care and attention, while you can focus on your own well-being.
- Comfort of Home: One of the biggest benefits of 24-hour care with Help at Hand Support is that your loved one can receive professional care in the comfort and familiarity of their own home. This can help alleviate stress and promote a sense of peace, allowing them to live their life on their own terms.
How We Can Help
Whether your loved one requires full-time care due to a chronic condition, needs assistance with daily activities, or requires support for recovery after surgery or illness, Help at Hand Support is here to help. Our 24-hour care services include:
- Personal Care: Assistance with daily activities such as bathing, dressing, grooming, and toileting.
- Medication Management: Ensuring that medications are taken on time and correctly, including administering prescribed treatments.
- Companionship & Emotional Support: Providing friendly companionship, emotional support, and helping to combat feelings of loneliness or isolation.
- Meal Preparation & Nutrition: Helping with meal planning, cooking, and ensuring that dietary needs are met.
- Mobility Assistance: Supporting individuals with mobility challenges, including helping with walking, transferring, and repositioning in bed.
- Specialized Care: Providing care for individuals with specific medical conditions such as dementia, Parkinson’s disease, stroke recovery, or palliative care needs.
At Help at Hand Support, we are committed to improving the quality of life for your loved one, offering the peace of mind that comes with knowing they are cared for at every hour of the day.
Contact Us Today
If you’re considering 24-hour care for your loved one or would like to learn more about how we can support you, contact us today. Our team is here to answer your questions, discuss your needs, and help create a care plan that works for you and your family. Let Help at Hand Support provide the compassionate, expert care your loved one deserves, around the clock.
We’re here when you need us and because care doesn’t have a set time.
Personal care that is tailored for your need
Personal Care Assistance is another disability support service that we provide at Help at Hand Support Services. We take great pride in knowing that all of our clients are looked after and kept safe and comfortable with the assistance of our caring and experienced staff.
We know that it is important that personal care support is personalised to your individual needs and delivered by trusted staff members. This is why we have policies and procedures to ensure the thorough vetting of all staff at Help at Hand Support services. We also ensure that staff have up to date police checks, working with children checks and relevant insurances to ensure that all of our clients are kept safe. This is an important reason why our clients select us and then continue to engage our services.
Our personal care assistance services are focused on helping you complete your daily personal activities effortlessly.
Daily personal activities that we can assist you with include but are not limited to:
- Helping you get out of bed
- Dressing
- Washing your face
- Brushing your teeth
- Showering
- Meal Preparation
- Shopping
- Catching public transport
- Taking Medication
- Daily routines
We want to ensure that our support services will provide you with confidence and wherever possible we will assist you to do activities on your own, just providing guidance to ensure that you can maintain as much independence as possible.
Looking for a support worker who can speak your language?
At Help at Hand Support, our workers come from many different backgrounds so we can provide support in your language. See our support worker languages.
Can Help at Hand Support Staff come to my house?
Yes we can! Our Support team is able to come to help you with tasks and it would be our pleasure. We can assist with morning, even and even night times.
We can provide you with support workers from several hours per day to 24/7 care. We find it is a good idea to double check with your plan, support coordinator or local area coordinator to work out what supports you plan includes.
Why pick Help at Hand Support as your Personal care assistance provider?
If you are looking for a disability support provider who really cares about you and wants to ensure that you are well looked after then Help at Hand Support Services is for you. We have experienced staff who are able to assist you with all of your personal care needs. Contact us today on 03 8699 8211 to organise a care appointment to discuss your needs.
It would also be great if your support co-ordinator can be present to ensure that we are all on the same page in regards to your care plan. We now offer these services via technology platforms such as zoom.
What other services do you provide?
We also provide other support services including personal care, community assistance, complex care, allied health, plan management, support coordination, and SIL Accommodation. To learn more visit our services page.
OUR CLIENTS SAY

What sets us apart?
We believe that we are different from other service providers because of the following.
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