NDIS Plan Management in Melbourne is a fully funded service that pays your invoices, tracks your budgets, and helps you use more of your NDIS plan without stress or out-of-pocket costs.
What is NDIS Plan Management?
NDIS Plan Management is a financial administration service where a registered plan manager pays your invoices, monitors your budgets, and keeps your plan compliant while you choose your providers.
It gives participants more flexibility than agency-managed plans, because you can use both registered and unregistered providers.
It is also less stressful than self-management, because the plan manager takes care of all the financial paperwork, record-keeping, and reporting.
How does Plan Management Work in Melbourne?
Plan Management in Melbourne works by having your providers send their invoices directly to us.
The Help at Hand Support team reviews each invoice against your NDIS plan, approves it if it is compliant, and pays the provider within a few business days, updating your budget balance accordingly.
Steps for participants in Melbourne are as listed below.
- You select providers anywhere in Melbourne, including both registered and unregistered options.
- Your provider emails or uploads invoices to us.
- We verify the invoices for accuracy, compliance, and budget availability.
- Once approved, payments are made within a few business days.
- You receive weekly or monthly statements showing your remaining funds.
What does a Plan Manager do?
A Plan Manager handles the financial administration of your NDIS plan by paying invoices, tracking budgets, preventing overspending, and supporting you with provider onboarding, quotes, and service agreements.
Key services included:
- Paying invoices quickly and reconciling accounts.
- Providing real-time budget tracking across NDIS categories.
- Sending alerts when spending patterns indicate a risk of overspending.
- Onboarding new providers with your permission.
- Delivering clear and easy-to-read statements.
- Reviewing quotes and checking NDIS line items for compliance.
What is Covered and What is not?
NDIS Plan Management covers financial administration tasks but does not include direct care, therapy, or support coordination.
Covered services:
- Paying provider invoices on time
- Checking invoices for compliance with your NDIS plan
- Reconciling budgets across support categories
- Preparing and sending easy-to-read statements
Not covered:
- Rostering or scheduling support workers
- Providing therapy or clinical services
- Acting as your Support Coordinator
- Giving medical or clinical advice
How Much does it Cost?
NDIS Plan Management incurs no cost to participants, as it is fully funded under the Improved Life Choices initiative.
The funding is provided separately from your Core supports and Capacity Building budgets, which means it does not reduce the funding available for the supports and services you already receive.
Who Benefits Most from Plan Management?
Plan Management benefits NDIS participants who want the freedom to choose providers while avoiding the stress of financial administration.
It is especially helpful for the groups listed below.
- Families are managing multiple providers across different services.
- Participants who use both registered and unregistered providers.
- New participants who need clarity and guidance on NDIS spending.
- Busy professionals who prefer to outsource financial paperwork.
What do you Need to get Started with NDIS Plan Management in Melbourne?
To get started with NDIS Plan Management in Melbourne, you need to provide your NDIS plan, your provider details, and any outstanding invoices or quotes.
The following checklist outlines the requirements.
- A copy of your current NDIS plan.
- Provider contact details and service agreements.
- Any pending invoices or approved quotes.
- Your preferred frequency for receiving the budget statement.
Why choose Help at Hand Support for NDIS Plan Management in Melbourne?
Help at Hand Support is a Melbourne-based team that provides faster invoice payments, more precise budget tracking, and proactive financial support that goes beyond what many national providers offer.
Key reasons participants choose us are listed below.
- A dedicated accounts team ensures every invoice is checked and paid accurately.
- Easy-to-read statements show balances by category and highlight spending trends.
- Local support available across Melbourne CBD, Brunswick, Coburg, Preston, Doncaster, Clayton, Dandenong, Werribee, and St Kilda.
- Proactive alerts notify you before overspending becomes a problem.
FAQs
1. Can I use unregistered providers with NDIS Plan Management in Melbourne?
Yes, Plan Management allows you to use both registered and unregistered providers, as long as the supports are reasonable, necessary, and compliant with your NDIS plan.
2. Does NDIS Plan Management incur any costs for participants in Melbourne?
No, Plan Management has no personal cost. It is fully funded under Improved Life Choices and does not reduce your Core or Capacity Building budgets.
3. How quickly are invoices paid with Plan Management in Melbourne?
Invoices that meet NDIS requirements are typically paid within a few business days, ensuring providers receive timely payments and supports continue uninterrupted.
4. Can I switch to a different plan manager during my NDIS plan in Melbourne?
Yes, you can change plan managers at any time. Your new plan manager will take over financial administration and pay any outstanding compliant invoices.
5. What information do I need to start with NDIS Plan Management in Melbourne?
You need to provide a copy of your NDIS plan, including provider details and service agreements, as well as any pending invoices or quotes, and your preferred statement frequency.
Allied Health Services in Melbourne
Many Melbourne participants who use Plan Management also receive regular therapy support. If you need physiotherapy, occupational therapy, speech therapy, or psychology funded under your NDIS plan, visit our Allied Health services in Melbourne page.
Together, Plan Management and Allied Health provide you with the flexibility to select the right therapists, while we handle the financial administration and keep your budget on track.
