Meet The Team

The Help at Hand Support Team

MEET OUR LEADERSHIP TEAM

Our Passion is to help our participants live their best life!

Sean

General Manager

About Sean

Sean, holds a Bachelor’s in International Hotel Management & Business. With a background in accounting and finance, he brings a unique perspective to his role.

Passionate about making a difference, Sean loves connecting with people and solving problems. When he’s not at work, he enjoys family time, walks, and bodybuilding.

Tarina

Care Manager

About Tarina

With a background in corporate law, Director Tarina loves that her move into the NDIS industry allows her to meaningfully contribute to something worthwhile every day.

Out of the office, she loves to bake, listen to music and spend time with her family.

Maxi

Chief Barking Officer (CBO)

About Maxi

Max, a.k.a. Maxi, a.k.a. Maximus – is our Chief Barking Officer. Although having no experience or creditentials to speak of, his enthusiasm for greeting visitors with loud woofs and demanding treats is unmatched.

Maxi’s leadership style can be described as “bark first, ask questions later”.

MEET OUR CARE TEAM

Our Passion is to help our participants live their best life!

Bibin

Care Coordinator

About Bibin

Bibin has a Diploma in Community Welfare and a Bachelor of Accounting. Bibin brings deep and extensive experience in the disability sector to his role and working in the sector is his passion.

He loves motor bikes, reading, travelling and is learning to play the drums.

Christine

Care Coordinator

About Christine

Christine has a Bachelor in Medicine and Surgery. Her favourite part of her role is being able to liase with participants, their families and support practitioners.

She has a strong sense of empathy and her hobbies include reading and watching thriller movies and shows.

Kalolaine

Care Coordinator

About Kalolaine

Kalolaine has had experience in immigration, home care and human resources. She is a compassionate person who wants to use her gifts and talents to give back to people who are not able to accomplish things for themselves.

Kalolaine enjoys trying new baking and cooking recipes, and delivering them to elderly people in her community.

Roxana

Care Coordinator

About Roxana

Roxana has a Certificate IV in Disability and has experience working in the healthcare industry in scheduling roles. Her favourite part about working in the disability sector is helping participants break down barriers.

Outside of work Roxanna enjoys, up-cycling furniture, making Lego flowers and shopping!

Ruchika

Clinical Care Coordinator

About Ruchika

Ruchika is our Clinical Care Coordinator, who brings extensive nursing and personal care experience to her role. She loves that her role allows her to continuously learn and grow through diverse experiences. Ruchika is described by others as empathetic and approachable.

With a patient and calm personality, Ruchika loves doing yoga and staying connected to her cultural roots by experimenting with North Indian vegetarian cooking.

Bayden

Rostering Coordinator

About Bayden

Bayden, our Sales Coordinator and Rostering Officer, is passionate about helping others. He has a knack for solving problems and loves staying active.

Bayden enjoys the gym, cooking, and spending time with his dog. He’s also a dedicated player for the Northern Raiders Football Club!

Caitlin

Rostering Coordinator

About Caitlin

Caitlin has a Diploma of Nursing and finds joy in creating connections with clients and working with our team.

She has a friendly personality, enjoys reading and playing games and has the secret talent of solving a Rubik’s cube!

Brenda

Care Coordinator

About Brenda

Brenda, our Care Coordinator, brings 14 years of experience as a Case Manager for the Ministry of Social Development NZ.

Joining Help at Hand Support in its earliest days, Brenda loves helping clients and making a positive impact on their lives. She’s humble and enjoys family time and movies.

Nathalie

Care Coordinator

About Nathalie

Nat has a background in nursing and pharmacy, and is now Care Coordinator at Help at Hand Support.

She loves helping participants enjoy the most out of their lives, and enjoys reading in her free time.

MEET OUR ADMIN TEAM

Our Passion is to help our participants live their best life!

Naushadhi

Human Resource Admin

About Naushadhi

Naushadhi has a Masters in Business Administration (Human Resources) and an advanced accounting diploma. She finds it rewarding to support people’s development.

Naushadhi has a unique and unpredictable personality and she enjoys travelling and watching movies.

Mary

Human Resource Coordinator

About Mary

Mary has worked in customer service and sales for 10 years, followed by HR and was part of our rostering team. She has a strong sense of empathy, is friendly and caters to her participants needs.

In her spare time, Mary enjoys listening to music, shopping, reading and enjoys going for long walks with her dog and spending time in nature.

Taran

Accountant

About Taran

Taran has a Masters in Commerce and Professional Accounting. She enjoys doing the payroll and likes that her job indirectly contributes to positive changes in people’s lives.

Taran’s hobbies include playing badminton, trying out different cuisines and watching thriller and horror shows.

Milton

Accountant

About Milton

Milton is our detail-oriented accountant at Help at Hand Support Services. With experience in social welfare accounting in Hong Kong and as an external auditor, he takes pride in problem-solving.

Milton loves playing basketball, video games, practicing photography and travelling the world.

Sally

Marketing & Communications Lead

About Sally

Sally has a Masters of Business in International Marketing  and a Bachelor of Arts in Social Science. Having previously worked in marketing and business development roles in Australia, USA & India and then running her own e-commerce business.

Sally loves to be always learning, true-crime podcasts and spending time at the beach with her family.

Edmund

IT Officer

About Edmund

Edmund has a Masters in Cyber Security. He finds it satisfying to troubleshoot the various information systems used by the business and enjoys solving technical issues.

Edmund enjoys country music, playing video games and has an enthusiasm for outdoor activities including hiking and camping.

Hear from our Staff

What about your role do you enjoy the most?

I enjoy working with my team, and getting to create connections with the wonderful clients we have.

Caitlin

What about your role do you enjoy the most?

Interacting with people and supporting them to develop.

Naushadhi

What about your role do you enjoy the most? 

Helping my clients to live more independent and again to feel that they are part of the society by enabling them to participate in duties at home like doing dishes and some other house chores.

Mourine

What about your role do you enjoy the most?

Helping and caring for someone. Makes my day knowing someone is feeling good because of me.

Emmaculate

What about your role do you enjoy the most?

I enjoy my job, and seeing our participants grow and achieve those little gains is amazing to see. What I also love my about my job is having that real connection to the community and truly knowing that we're making a difference and supporting people at different stages at their life.

Jenniveb

What about your role do you enjoy the most? 

Helping participants enjoy the most out of their lives.

Nathalie

What about your role do you enjoy the most?

Building meaningful relationships with clients and their families, as well as the opportunity to contribute to their well-being.

Halimah

What about your role do you enjoy the most?

It really makes my day when i see the smile on my clients face. I enjoy that my work can make a difference and help someone in need.

Akhila

What about your role do you enjoy the most? 

Bringing happiness and peace of mind to those vulnerable in the community. And making their life easier which is rewarding. Enjoying watching their participation in the society.

Mairos

What about your role do you enjoy the most? 

I enjoy the fact that I help people with disability have a fulfilled day. The fact that through my services, they can enjoy their day normally, access the community and achieve their goals.

Franklin

What about your role do you enjoy the most?

Helping clients be part of the society and also participate in community activities.

Charlynn

What about your role do you enjoy the most? 

I enjoy providing quality support workers to our participants to ensure they live their best life. I also enjoy providing solutions to people which helps them get through the day.

Nella

What about your role do you enjoy the most?

I love it when my clients are happy for the services and duties I performed.

Faith

Book A Care Consult

We will be in contact with you as soon as possible