Step 1. Confirm your Eligibility Requirements

  • Age 0 – 65
  • Australian Citizen, Permanent Resident or hold a permanent/protected Visa
  • A formal diagnosis from a treating specialist

Step 2. Prepare all your Supporting Evidence from your Treating Specialist

  • Diagnosis of your disability with completed assessment(s) from your treating specialist
    • Date of diagnosis
    • What supports are recommended to support you with your disability
  • Diagnosis of your disability with completed assessment(s) from your treating specialist
    • Date of diagnosis
    • What supports are recommended to support you with your disability

Step 3. Contact the Benevolent Society or Carers Queensland (QLD) or EACH

  • You will be connected to a Duty LAC who will:
    • Guide and assist you with the next steps
    • Booking in a meeting to complete your NDIS application

Local Area Coordination (LAC)

NumberLAC Name
1300 003 234Benevolent Society
1300 999 636Carers Queensland (Carers QLD)
1800 003 224EACH

Make sure to tell them that you have been referred by Help at Hand Support Services (NDIS registered provider).

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