Support coordination is an NDIS-funded service that helps participants effectively use their plan, build skills, and reach their goals with confidence.
What is Support Coordination?
Support coordination is a capacity-building support under the NDIS that helps participants understand, implement, and maximise their plan.A support coordinator works with you to connect you with services, manage your supports, and help you build independence over time.It is designed to provide you with the knowledge and confidence to take control of your NDIS journey, while still having access to professional guidance when needed.Support coordination can continue for as long as you want, whether just at the beginning to build confidence or as an ongoing part of your supports.
Why is Support Coordination Important?
Support coordination is essential because it ensures participants use their NDIS funding effectively, access the right services, and progress towards their goals.Without guidance, many participants risk underusing or mismanaging their plan. A support coordinator prevents this by providing structure, connections, and clarity.
How Much Does Support Coordination Cost?
You do not pay for support coordination yourself, as it is funded separately in your NDIS plan under “Coordination of Supports.”This means your core budget remains untouched, and you continue to receive funding for personal care, therapies, or community access.Importantly, support coordination funding is dedicated solely to this service and cannot be redirected to other supports.
What Are the Levels of Support Coordination?
The NDIS offers three levels of support coordination, based on the participant’s needs and the complexity of their situation.The three levels are:
Support Connection – Helps build your ability to connect with community, informal, and funded supports so you can make the most of your plan.
Support Coordination – Works with you to develop the skills to understand, use, and manage your plan while maintaining relationships and independence.
Specialist Support Coordination – Provides expert support for participants with highly complex needs, helping manage challenges and ensuring consistent service delivery.
Support Coordination in a Nutshell
Support coordination is the bridge between your NDIS funding and your goals, helping you build skills, connect with the right services, and gain independence.It is not just about organising services but about empowering you to manage your supports effectively.Whether you need help getting started, ongoing coordination, or specialist assistance, support coordination ensures your NDIS journey is smoother and more successful.
FAQs
What is support coordination in the NDIS?
Support coordination is a funded service that helps participants connect with providers, manage their support services, and achieve greater independence.
How do I get support coordination in my plan?
You can request support coordination during your NDIS planning meeting or plan reassessment, providing evidence to demonstrate why it is reasonable and necessary for you.
Is support coordination the same as plan management?
No. Plan management handles your NDIS funding and invoices, while support coordination helps you organise and maximise your supports.
Can families be involved in the support coordination process?
Yes, families and carers often work alongside support coordinators to ensure participants feel supported and informed.
How Does Support Coordination Differ from Plan Management?
Support coordination focuses on organising and connecting your services, while plan management focuses on handling your NDIS funds and invoices.
A Support Coordinator works with you to understand your plan, connects you with providers, and helps you build independence.A Plan Manager oversees the financial aspects of your plan, including paying invoices, tracking budgets, and ensuring funds are utilised correctly.Many participants choose to have both, as they complement each other. Together, they provide peace of mind one helps you manage services while the other manages the money.
