What Is the Annecto Closure and Why Does It Matter?

Annecto’s shutdown is a major disruption to disability and aged care services across Australia.

It affects thousands of people by disrupting daily routines, ending long-term care relationships, and severing essential supports.

Who Will Be Impacted by Annecto’s Shutdown in 2025?

NDIS participants, families, and Annecto staff across multiple states will feel the effects of this decision.

The closure may result in temporary gaps in support, loss of familiar carers, and confusion around plan management or employment.

We Understand the Stress, And We Are Ready to Support You

Provider closures affect life, not just logistics. We recognise the trust you placed in your team at Annecto.

If you are now unsure about the future, know that Help at Hand Support is ready to step in with both compassion and action.

How Help at Hand Support Can Help During This Transition

We offer NDIS-compliant support solutions and employment pathways designed to minimise disruption for both participants and workers.

We can assist you in the following ways.

If You Are a Participant or Family Member:

We support your next steps with:

• Seamless Service Transitions: We handle paperwork, provider notifications, and continuity of support to ensure your care remains uninterrupted.
• NDIS Plan Understanding and Reviews: We help you make the most of your plan, including reviews, service mapping, and goal setting.
• Friendly and Responsive Support Team: Our multicultural team is trained to prioritise your wellbeing and privacy at every stage.

If You Are an Annecto Support Worker:

You are welcome to join our growing team:

• Immediate Opportunities Available: We are currently hiring skilled and empathetic support workers to meet the rising demand.
• Respectful Onboarding Process: We value your experience and provide a seamless transition to your new role.

Why Choose Help at Hand Support After Annecto?

Help at Hand Support is an NDIS-registered provider trusted by families across Melbourne, Brisbane, Sydney, and Adelaide.

We offer:

• Flexible support tailored to your cultural, language, and community needs
• A warm, responsive team that answers when you call
• National reach with local teams across all impacted regions

Need Immediate Support After Annecto’s Exit? Call Us Today

If Annecto’s closure has disrupted your care, we can take over your supports without delay. Whether you need urgent provider transfer or comprehensive plan coordination, we handle everything efficiently and with minimal disruption.

📞 Call 1300 822 190
📍 Or contact us online to get started now.

FAQs

Will I lose my current supports when Annecto closes?

No. We can step in to continue your services without interruption. We handle all the necessary coordination to ensure a smooth transfer for you.

Can Help at Hand Support manage my new NDIS plan?

Yes. We offer comprehensive plan management, support coordination, and service provision under one roof, ensuring that nothing gets lost in transition.

What if I need urgent help?

We offer same-day response for urgent support needs. Please call us, and we will assist you right away.

Need Personal Care After Annecto’s Closure? We Can Help

If Annecto provided your care, you can continue these supports with us.

Our Personal Care Assistance team provides support with activities such as showering, dressing, mobility, medication management, and meal preparation.

We ensure there is no gap in your care. Contact us to switch providers quickly and keep your routine on track.