Rita lives with a psychosocial disability and needs a high level of support with daily living. She requires regular prompting and assistance with personal care, hygiene, and preparing meals.

Having a clear routine is important for Rita, as structure helps reduce her anxiety and builds a sense of safety and trust.

Rita can become emotionally distressed and responds well to calm, patient support that acknowledges her feelings.

Gentle guidance toward grounding strategies or calming activities helps her manage these moments.

When in the community, Rita needs close supervision for her safety, and planned outings help her feel more secure and engaged.

Rita wants support to better manage her anxiety so she can access the community more confidently, attend health appointments, explore work opportunities, and eventually study full-time in a mainstream environment.

She would also like to build her daily living and personal hygiene skills and take part in different therapies.

Help at Hand Support provides structured and consistent assistance to help Rita with her daily routines, emotional regulation, community access, and attending appointments.

With ongoing support, Rita is gaining confidence, developing new skills, and working towards greater independence.

Names and identifying details have been changed, and images have been edited to protect the identity and privacy of NDIS participants. The experiences described reflect real support delivered by Help at Hand Support.