Speaking from a place of Care and Empathy towards my client
Hi, I wanted to reach out and say a thank you to the team for reaching out to tell me about your company's services, coincidentally I became a support coordinator for a mutual client the day before. The message was passed on your care team, who I had the pleasure of chatting with earlier today. I also wanted to say a big thank you to her for sharing care, paying attention to detail and speaking to me from a place of care and empathy towards my client. It's important to have coordinators who put client's needs front and centre. She was very responsive and wanting to reach out to me, which is something I don't see much of from other providers.
Help at Hand Support Services
Mark (Support Coordinator)